Web Design and Hosting Company

img_webDesign

This company started as a business-to-business web site design service for marketing sites, but customers wanted them to also host their sites, which numbered upwards of 800. Some of their customers would suddenly "go viral" and receive an explosion of traffic, which broke their prior shared hosting approach. They needed to create a professional shared hosting service for web design customers without any in-house technical staff, as well as retain their hosting business as they grew out of shared hosting.  Prior experience with managed services never met their needs for response time and efficacy.

Challenge #1

Previous cloud based shared hosting platform was unreliable and would overload periodically, bringing down all end-customers

ENKI Solution
Their service is now scalable and redundant with 5 minute MTTR in ENKI's Computing Utlity

Benefit
They experienced negligible unplanned downtime

Challenge #2

As their customers grow, they need more than shared hosting

ENKI Solution
Customers are now easily migrated to separate Virtual Machines or Virtual Private Data Centers - even temporarily for big events

Benefit
The company retains their customers' business as they grow and can take on larger projects and special events

Challenge #3

They need 24x7 service since their customers call them directly, but their business model does not allow for technical staff

ENKI Solution
PrimaCare Outsourced Operations Services manage their virtual data center 24x7

Benefit
Avoided three shifts of full-time, cloud-savvy administrators; company can focus on its strength of web development

ENKI Services Used

  • 12 GB RAM
  • 5 Cores
  • 5 Linux Instances
  • 800 GB Storage
  • 721GB Transfer
  • 5 Instances under PrimaCare full operations services
  • Full Cpanel management for shared hosting
  • MySQL DBA services
  • 5 instances under server monitoring
  • Custom Cpanel monitoring
  • Customer resells monitoring to end customers
  • Custom ENKI-designed scalable Cpanel for multi-server performance


Benefit Summary

  • Avoided losing clients due to unplanned downtime from overloaded servers
  • Allows them to run a professional hosting service with no IT staff, thus saving salary and benefit costs
  • They can even resell ENKI value-added services like backup, monitoring and VPDCs
  • Able to provide one-stop-shop for customers, increasing profits
  • Company can take on special events like large training classes, publicity webinars, etc.

How to Buy

Customer Testimonials

  • I can't wait to tell people how great you guys have been. I hope to make you rock stars in the Linux community!

    - Texstar (PCLinuxOS)

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  • Just a note of thanks from a PCLinux user for becoming a home for PCLinuxOS. I believe it has a fine future and you will be good for it.

    - C.

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  • Just knowing you guys are willing to work with us and not cut us off at the knees if things get busy or if we have a problem is really

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  • “We have been using grid services for sometime now, but we’re not grid experts. Working with ENKI allowed us to make better use of utility computing, and quickly create new

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  • Just wanted to let you know that PCLinuxOS has now hit the #1 spot at distrowatch.com displacing Ubuntu ... Thank you for helping us to achieve that.

    -Devnet, PC Linux OS 

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  • "I wanted to personally thank you for the support you have given us over the last couple of days.  In a start-up environment there are always emergencies and stressful situations

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  • I spent a couple of hours notating a call I recorded with Enki Consulting (partner with 3Tera) on the in’s out’s of grid computing.  Honestly after the call and listening

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  • For our business (a web-based software and services firm for the political community), cloud computing holds the promise of 100% uptime and scalability. Already, we've found the need to make

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  • ENKI has gone out of its way to accommodate our email marketing business

    - Manager, email marketing customer

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  • Thanks for all your speedy help today: Certainly better than I would ever expect from your bigger competitors like google and amazon.

    -Dobes Vandermeer, Clarity Accounting

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  • "Partnering with ENKI has allowed Kashoo to focus on developing great accounting software for our customers. With the ENKI Cloud, we have seen significant savings compared to the cost of

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  • Your help turned me from public enemy to rock star over night ... I thank you for your effort and expertise from the bottom of my soul!!!!

    -Eric Lingenfelter, CEO Sitebuilder

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  • You guys really rock! Happy to be aboard.

    I should know - I have hosted with a lot of Gartner quadrant 4 hosting providers over the years. It seems that the

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  • "We have been a customer of Enki since 2009. We believe we have a great idea, which is to provide end-to-end marketing communication services to small and mid size businesses.

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  • "We have experience with many cloud providers, from RackSpace, Microsoft Azure, and GoGrid. Not one of these providers comes anywhere close to the responsiveness of ENKI's team. We are so

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  • "We see a very good RTT [round trip time] compared to Amazon"

    - Manager, ArcSoft

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  • "The way you manage your infrastructure and network sets a standard for our team"

    - Manager, ArcSoft

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  • At Checkd.in, we view ENKI as a true partner in our business.  Their blend of great products, expertise, and high-touch customer service, sets them apart from all the rest.

    - CEO,

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  • "When we need them they have been very prompt and professional.  I personally sleep better at night being in your cloud and your service team is a large part of

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